[reported] Game softlocks after any explore after a few battles

Platform, device version and operating system:

Steam PC, windows 10, version 9.2.0r82356

Screenshot or image:

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https ://ibb.co/3mjW16CP

What you were expecting to happen, and what actually happened:
Play any explore and after a few battles - I won, the game soft locks with this screen

How often does this happen? When did it begin happening?
It does not happen all the time, but after 2-3 battles, explore 1 any kingdom - tested 3

I can play PvP just fine.

Steps to make it happen again
Play explore 1

1 Like

Are you getting a cliffy error? @fugan

you should now be able to upload screenshots

no error only this, I can click the button but nothing happens

2 Likes

Has this also still been happening all weekend in Explore battles?

It then opens explore level 13…

4 Likes

Looks like some 9.3 work in-progress stuff had slipped out with a fix for a different issue. That should get removed soon.

Still looking into the Explore issue

3 Likes

Whatever ‘quickfix’ has just been implemented now results in game softlocks when explore is selected in any region where >12 had been opened due to this ‘bug-fix error’.

4 Likes

after clicking expeditions in urksya after completing e16)

4 Likes

Same on android, not able to get back in to Explore at all on Dhrak Zum, all I see now is a blurred screen, game freezes, have to reload game.

Unable to access some other kingdoms but currently have access to Explore 2 on Drifting Sands

2 Likes

Got through new explore levels and then a cliffy error. Now frozen in whitehelm on 16. And froze in vulpacea on a mimic battle. So i guess im done trying out the new explore for now. Hopefully you can figure out what is happening and fix it.

2 Likes

cross sharing - if the game is open you will need to close and reopen it

1 Like

yes. I am pretty sure it is a programming error.

I think the UI is reachable before the network call is done that provides the data for that screen.

It happens more often when I try to skip through the screens via click and esc spam. When I slow down it works just fine.

I think there is a state machine missing or asyc calls are not joined before the next screen can be reached. If these are in place and I guessed the implementation correct then it should be a off by 1 error in an if statement that lets the next screen be reached or default values that are set that the network call overrides - see screenshot “[BATTLE_REWARDS]”.

annoying to test but doable

2 Likes

This is still happening, had it twice during vault event, even when playing slower. Seams like when you hit the timing wrong when the win screen comes up