[reported] Game softlocks after any explore after a few battles

Platform, device version and operating system:

Steam PC, windows 10, version 9.2.0r82356

Screenshot or image:

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https ://ibb.co/3mjW16CP

What you were expecting to happen, and what actually happened:
Play any explore and after a few battles - I won, the game soft locks with this screen

How often does this happen? When did it begin happening?
It does not happen all the time, but after 2-3 battles, explore 1 any kingdom - tested 3

I can play PvP just fine.

Steps to make it happen again
Play explore 1

1 Like

Are you getting a cliffy error? @fugan

you should now be able to upload screenshots

no error only this, I can click the button but nothing happens

2 Likes

Has this also still been happening all weekend in Explore battles?

It then opens explore level 13…

4 Likes

Looks like some 9.3 work in-progress stuff had slipped out with a fix for a different issue. That should get removed soon.

Still looking into the Explore issue

3 Likes

Whatever ‘quickfix’ has just been implemented now results in game softlocks when explore is selected in any region where >12 had been opened due to this ‘bug-fix error’.

4 Likes

after clicking expeditions in urksya after completing e16)

4 Likes

Same on android, not able to get back in to Explore at all on Dhrak Zum, all I see now is a blurred screen, game freezes, have to reload game.

Unable to access some other kingdoms but currently have access to Explore 2 on Drifting Sands

2 Likes

Got through new explore levels and then a cliffy error. Now frozen in whitehelm on 16. And froze in vulpacea on a mimic battle. So i guess im done trying out the new explore for now. Hopefully you can figure out what is happening and fix it.

2 Likes

cross sharing - if the game is open you will need to close and reopen it

1 Like

yes. I am pretty sure it is a programming error.

I think the UI is reachable before the network call is done that provides the data for that screen.

It happens more often when I try to skip through the screens via click and esc spam. When I slow down it works just fine.

I think there is a state machine missing or asyc calls are not joined before the next screen can be reached. If these are in place and I guessed the implementation correct then it should be a off by 1 error in an if statement that lets the next screen be reached or default values that are set that the network call overrides - see screenshot “[BATTLE_REWARDS]”.

annoying to test but doable

2 Likes

This is still happening, had it twice during vault event, even when playing slower. Seams like when you hit the timing wrong when the win screen comes up

Are you getting a cliffy error? and are you playing on Switch - as Switch does not yet have the hotfix

Are you getting a cliffy error?
No see the screenshot in OP post

Ah apologies! When did you last verify your Steam files?

Just did Problem still reproduceable

9.2.0r82677

But is it only happening when you try to spam ESC to get through these screens, or does it also happen when you don’t do that?

but sometimes even then it is happening