[reported] Game crashing since 9.1 - buying offers

Bug Reports
1

Platform, device version and operating system:
PS5

Screenshot or image:

What you were expecting to happen, and what actually happened:
I was expecting to be able to buy offers in the dungeon shop, like usual. When trying to buy the Daily Deal offer, the game gets a cliffy error and forces me to restart. When it’s restarted, I have not bought the offer (no sign of losing gems or gaining jewels). However if I attempt to buy the offer again, the whole game crashes entirely, with no cliffy message.
I managed to buy the Gem Bounty offer, and I did test the dragonite offer and that worked, as shown at the start of the video, but I don’t want to try other offers, so I don’t know which are bugged and which are not.

How often does this happen? When did it begin happening?
It’s the first day since I updated, but it’s happening every time I try to buy the offer, now.

Steps to make it happen again
Buy offers?

2

Maybe its becuz you are in the future?

1 Like
3

I also got double charged for lanterns in underspire and received none

4

that is a different issue, please send through a ticket so I can grab your account details - I already have a dev looking into this

Also if any other sony players are having an issue buying an offer, please do not proceed to try again.

1 Like
5

Apologies. Meant 9.1. Thanks for changing it.

Should we stop buying offers until this is fixed? Or just not buy any that cause an error, again?

6

If you can tell me which specific offers its happening in, other than the ones in your video - that would be awesome

The team are looking into it

7

Are you gonna give me resources to try buying them all?
If anyone else has tried buying them and wants to share if they worked or not, that would be helpful.

Thanks.

8

Oh, no I just meant if you had already experienced the issue else where. If you have only tried Dungeon offers, then thats fine I have mentioned that to the team.

1 Like
9.1 Known Issues