Thanks, @Kafka. When no-one from Inf+2 posted, I assumed you may not be aware of the issue, so I created a new bug report. You might find some of my thoughts in that thread – about when these sorts of client queries are actually necessary – interesting/useful.
Please do also take the Shrine reward card issue seriously, as it’s almost as problematic (and hence likely to lose you players) as the delays. It certainly annoys me no end!