[Reported] Cliffy Error in PVP

Bug Reports
1

Platform, device version and operating system: Android, Samsung Galaxy S22

Screenshot or image:
1000004711

What you were expecting to happen, and what actually happened:
I was expecting to be able to use the boons that I had just collected, but it seems that I have now been locked out of PVP.

How often does this happen? When did it begin happening?
This happened immediately after unlocking the +2 magic boon, and now happens every time I attempt to start PVP in any region. PVP was working fine after unlocking the +4 magic boon.

Steps to make it happen again
It would seem that unlocking two similar boons at the same time soft locks PVP. I am including my invite code, because I am hoping for compensation for all the sigils I just burned: CAPTAINBUCKLES_448M

Edit: after resetting my game 4 times, PVP is now working in all regions. Leaving this post up as I now have no idea why the Cliffy errors appeared

3 Likes
2

After I won the PVP fight, Cliffy Error message show up and button to restart. Marked as a Loss, how nice! (on Steam)

2 Likes
3

Hello :slight_smile:

Thank you for the Invite Code and the CLIFFY Error code.

Please keep up posted if this issue occurs to you again!

In the meantime,

  • Please confirm if you have the latest hotfix from Gems of War?
4

Hello :slight_smile:

A couple quick questions for the investigation:

  • Would you happen to have a screencapture of the CLIFFY Error message?

  • Please also provide your Invite Code

  • Please confirm if you have the latest version of Gems of War installed?

5

Yes, I have the latest update for Gems, no new updates available.

1 Like
6

Hello :slight_smile:

Thank you for confirming!

The development team have let me know that they’ve pushed out a fix for this issue.

Please close and reopen Gems of War (and for everyone else, make sure you have the latest update!) in order to ensure you have received this fix.

Please let me know if this issue is still ongoing!

1 Like