Platform, device version and operating system:
PC/Mobile
Screenshot or image:
What you were expecting to happen, and what actually happened:
Repeatedly tried to buy the Guild Guardian Boost for 20 silver marks. Game crashed every time.
EDIT: And it’s taking the away the silver marks, without granting anything. Could we maybe at least get the button deactivated fast?
i can confirm - same issue here.
Same issue on Xbox
same issue on pc. I used all my purchase options, but every time an error message pops up, the silver marks are deducted, yet there’s no effect.
Hey Adventurers,
We are currently looking into this issue, and are working to get a fix out.
We will update you once we have more information to share.
Hier das gleiche Problem wir werden keine Wächter kaufen ehe das Problem behoben ist.
Update:
The issue causing the Cliffy Error has been resolved on all platforms. So you can now purchase Guardian Boosts for Guild Wars without any issues.
We are still looking into Guardian Boost purchases made while this was happening, and Guild Activity log.
Will be hard now to get the maximum boost.
I could only buy 3 now because of the cliffy errors I encountered earlier.
And I am not the only one in my guild!
I don’t care about the few silver marks I lost, but I would like to be able to buy 5 boosts!
Hope this gets rectified in time.
Update:
We have a fix for the Guild Activity log coming out at the moment.
Once the rest of the team in the office tomorrow (it’s late night here), we will be looking into the Guardian boosts that were purchased during the period with the error. We are hoping to resolve that before the first day of Daily War begins.
I’ll be following up on this once everyone has started for the day.
