Yeah, let me lay out the timeline of how you got here.
- The raid started and the guild started working hard at it.
- You showed up later and didn’t understand how the portals work (this confused me too).
At this point, the right thing to do was to beat stages up to the minions. That’s why instead of a “collect” button, each portal says “Defeat the minions and mini-bosses to unlock the portal rewards”. It was telling you why you can’t collect. Then this happened:
- You left the guild.
See, gamers are a weird kind of people. If joining a guild meant you could automatically collect all the rewards they had, we’d have excessively rich people. Some guilds have multiple “sister guilds”, and it wouldn’t be a lot of trouble for those people to shuffle around 4 different guilds every day to get 4x rewards. People without sister guilds could try to find guilds that “charge” some kind of way for a quick join/collect cycle. It’d be a mess.
So when you leave and join a guild, two things are true:
- You never lose or gain sigils from leaving or joining a guild.
- When you join a guild, all currently-unlocked portals are marked as collected.
There’s still technically a loophole: 20+ people could maintain 2 guilds and use gems to buy so many sigils they can hit portal 12 in both. That’s so expensive I think they get what they deserve.
Like many frustrating things in life: what you did is innocent but because there are jerks who would do it on purpose for exploits, you had to suffer consequences for it.