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PVP rank resets after every match

Every PvP match resets my rank and I earn the rank up to level 14 reward. Can not make it past rank 14 tier reward. Please see screen shots. You can tell by the event I have done many PvP matches. My rewards show me getting the "warrior of Whitehelm " award over and over.
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Yep, me too, on ps4 .

Happens to me as well. If I were playing regularly, it’d be very frustrating.