I’ve been VIP 15 for months. Now suddenly 14 is the max? I hope this is a bug; I paid for those bonuses and would like them back. @Saltypatra what say you?
Yeah probably bug, vip 20 is the new max
Gotta be a bug. VIP levels will be going up, not down.
And… sniped by @Rickygervais
Hey River, please contact support so we can fix this for you. This is definitely an error.
I’m on mobile. Does the new limit apply there or just on console? If it does, I should be halfway to 16 by now.
No sorry my bad it’s only on console right now
Support will sort you out. If you submit a ticket now I’ll get the team to look at it before they go home.
Based on comments in the console 3.0.5 patch notes thread, PC/mobile will get the new VIP levels 16 to 20 when we get the Unity upgrade (aka Soon™).
This is a bug for all users across PC/Mobile at the moment. We will have a fix out shortly (before the weekly reset at least).
Ticket submitted. Thanks for your help. @Saltypatra, and everyone else for the information.
All fixed now, thanks for the rapid response.