Platform, device version and operating system: Android
Screenshot or image: Did not get one.
What you were expecting to happen, and what actually happened:
Was playing PVP as usual. Had a pet gnome appear, killed said gnome and won the battle. When I got to the rewards screen, I received the standard 2 white food but the pet rescue screen never popped up indicating that I triggered a rescue. I double-checked that there was no rescue currently active and there was not. I also double-checked that the players defense team didnât have a pet gnome in it, just to be sure. So basically, I killed a pet gnome and the game didnât give me a pet a rescue as it should have.
How often does this happen? When did it begin happening?
Happened while I was playing today (Oct. 22, 2021) at approximately 11:08 pm PST, I won the battle against the user âSpazCandyâ - I have only seen this happen once so far.
Steps to make it happen again
Kill pet gnomes when they appear in PVP.
Yep, this looks to be 52 minutes before daily reset with full day pet rescue scheduled, @Maczenith is correct.
Unfortunately, this piece if information still is nowhere to be found in official pet rescue help article, so no way for you to know that unless somebody with more experience tells you.
They just need to drop pet gnome bait when a rescue isnât triggerable.
Feels awful to miss one out like this.
25 hours twice a week where getting a pet gnome gives 1-2 white food. Puts me off playing PvP completely on these days.
Thanks for the heads up to all who responded - another stupid bug that is completely avoidable.
@Devâs - am I going to be compensated for this? A pet gnome lure would be nice.
And why isnât this game flaw fixed yet? Simple solution - if you hit a pet rescue while a pet rescue is active it should convert to pet gnome lures. Itâs as simple as that! Feel free to disable it during GaP to avoid over-farming over pet lures, but otherwise this should always be active so that donât get screwed out of the very hard-to-get pet rescues in PVP.
As these Pet Rescues run for 1 hour, but if theyâre triggered less than 1 hour before a scheduled 24 hour Pet Rescue, then thereâs no time for them to run.
As this isnât a bug and has always worked this way weâre unable to provide compensation in this case. This is also the reason Pet Gnomes donât only trigger Pet Rescues but also drop Pet Food as a Reward as well.
Pet Rescue events and Pet Gnomes were released before we added Pet Gnome Bait into the game, so I will pass this suggestion to award Pet Gnome Bait in these cases to the team for consideration, thanks for sharing the idea!
Hi @OminousGMan I appreciate you taking the time to respond.
A few things I would like to address in your response:
The 24-hour pet rescues on a Saturday is a new feature, and is not consistently applied (eg. two Satrudayâs ago there was no Saturday pet rescue, iirc). You imply that I should have been aware of the fact that the pet rescue should not have been triggered because I was within 1 hour of a 24-hour pet rescue coming, but the only way i could have known that the pet rescue was coming was to verify this through outside information (eg. Taranâs World). Is that really a fair expectation of your players?
The 25-hour pet rescue rule is not published anywhere on your site. In fact, the published resources clearly state âPet Gnomes are troops which enter your Ranked and Casual PVP battles on the opponentâs side randomly, if you defeat one and win the battle, you will receive pet food as a reward and a pet rescue event will start for your entire guild!â https://gemsofwar.zendesk.com/hc/en-us/articles/360000255075-Pets-Pet-Gnomes-and-Pet-Rescue
There is no mention anywhere about the fact that a pet rescue event will not trigger if a pet rescue event is already active or WILL BE ACTIVE WITHIN THE NEXT 1 HOUR.
The expectations that your team has as developers are different from what you are communicating.
Considering the frequency of pet rescues in PVP (by my count, roughly every 200 battles) for you to imply that 2 white pet food is fair compensation for not receiving a pet is a slap in the face.
Frankly GMan, this is a response I would expect to see out of a group of developerâs that donât really care about the player experience. Whether or not this is âworking as intendedâ this is a flaw in the game that is negatively impacting the player experience. If you actually want to appeal to your player base you should try coming up with responses like âI thnk thatâs a great idea and can improve player enjoyment!â Rather than âActually youâre incorrect and this is working fine.â
The feature itself may not be a bug, but thereâs been a reasonable quantity of people providing feedback that this wasnât something they expected to happen, for whatever reason, and that it left them disappointed.
Aside from broader debates on Pet Rescues, to me it seems the âbugâ or issue is a lack of advertised info for a slightly unintuitive gaming experience.
I.e., I think most people understand, âokay, you canât trigger a Pet Rescue while another oneâs runningâ, even if it annoys them
I think this just needs to be extended as was clarified here â ââŚor within an hour of a scheduled Pet Event, as the triggered Pet Rescue wouldnât have time to finishâ.
Consider adding some of this to the Game Guide!
As another option, and this might be controversial (maybe you could run a poll!!!), but you could perhaps send a pop-up in-game 1 hour before a scheduled Pet Event starts, or when a player logs in within that time, to let players know that any Pet Gnomes they defeat wonât start a Pet Rescue.
Managing (shared?) expectations is mm. See the feedback re: The Devil/Soul Harvest for more of that
mm. See the feedback re: The Devil/Soul Harvest for more of that 