[Not a bug] Dragonit, please fix it!

The update caused a member of our guild to lose all of his Dragonite! please fix!

Has your guildmate opened a support ticket about the case yet? When it comes to individual account bugs, that’s the best way to handle it.

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If anyone need further assistance, it is best to submit a ticket.

In regards to the new Cosmic Dragons, there has been an influx of players crafting the wrong Eggs without realising before it is too late. Either just clicking the incorrect one or not realising they haven’t gone through the update.

Please read the confirmation in the Soulforge before you craft anything, in case you have selected the wrong Egg and end up crafting Gem Eggs and not Cosmic Eggs.

Wait wait, if a player somehow hasn’t updated their game version and tries to craft a Gem Dragon, there should be a zero chance of getting a Cosmic Dragon in return. Right?

Yes. They are separate pools.
Cosmic Egg needs 7.3 update.