Hi … trying to delete the post
Hello,
For missing rewards, you will want to open a ticket with the support team. Here is a link you can use:
https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013595
Best wishes!
If you have 0 of a traitstone and you collect your first one again, then it always says, that it’s new 
Hey just following up here to close the thread.
As discussed in our support ticket this wasn’t a bug and the Traitstones were tracked down 