Platform, device version and operating system:
Screenshot or image:
Two screenshots submitted as tickets
What you were expecting to happen, and what actually happened:
I came back from a hiatus to log into my Steam account and it was gone. I had tied my mobile to it when I had lost my phone for a bit and had needed a break anyways so I left the account up for a while. When I came back, it said no account existed with the name I entered (it was entered correctly and I tried it several times). I called it a day and went to load up a new account, got through the tutorial, and it said the e-mail I wanted to register was already taken. I’m bummed because I had VIP levels on my steam account and it would be great to get some of the stuff I already pulled!
How often does this happen? When did it begin happening?
Just the once, but I did try it multiple times in multiple ways and it’s both taken and gone at the same time. I also tried to click a link in an old password recovery e-mail sent to the account but it put up an error (no pending e-mail to validate).
Steps to make it happen again