No VIP Points for Vault Offer

Platform, device version and operating system

Screenshot or image
I don’t have an image from before/after. I only could take an image from my actual VIP status anyway and it wouldn’t show the issue. So I’d say an image is not necessary.

What you were expecting to happen, and what actually happened
I’d expect to get 20 VIP points for buying Vault Offer two times. I did not recieve any VIP points.

How often does this happen? When did it begin happening?
It happened two times. No points for buying the Vault Offer one time. No points for buying the second time.

Steps to make it happen again
Most probably buying the Vault Offer a third time. But I’m not willing to do so.

Around 10 minutes before posting this I purchased the Vault Offer two times and didn’t get the VIP points.
I’m 100% shure because I saw I only needed 15 more VIP points for the next VIP level and that was the reason to buy the Vault Offer.

What can I do to recieve the points? Restarting the game didn’t help.

I’d say you should file a ticket (likely under Purchase Issue category)

Didn’t know it exist. Thanx for the tipp!