No diamonds from guild

Hi. I am not receiving diamonds earned by guild. I get the message that tells me task re diamonds has been completed. Hit collect. Then nothing. Have missed out on over 150 now. Please help. Thanks

Playing on Android

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Platform, device version and operating system
e.g. Android, Samsung Galaxy S8, Nougat

Screenshot or image
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What you were expecting to happen, and what actually happened
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‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’

How often does this happen? When did it begin happening?
Was this a once-off bug or has it been a consistent issue? Does it only happen after doinga particular game mode?

Steps to make it happen again
Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!
Example: I lose once in the Arena.
I then exit to the world map.
I then tap on Broken Spire on the map and then tap Arena.
Broken Spire’s quest loads instead of the Arena

Are you sure you’re not mixing up Diamonds (used only in the Soulforge, visible from Games > Soulforge > jewel icon on the top left) with Gems (purchased currency, used for lots of things, viewable on the top right of the main game screen)?

1 Like

Aah! My bad, I am indeed mixing them up. I thought that 25 gems was generous for a Task. Thank you for prompt reply and excellent game

Except that I’ve just checked my Diamonds and I haven’t got any of those either

Sorry, I’m out of ideas there. I just know that those get confused all the time, heh.