I uninstallrd game cause it instructed me to as a error happened. When i reinstalled it didnt have my hero or anything.
Please contact support at https://gemsofwar.zendesk.com/hc/en-us and they’ll help you get it back (you just might need to wait a day or two, since it’s the weekend at the moment, sorry!)
I did that yesterday morning
Sad to hear about your misfortune @Salibu.
When you click on ‘troops’ and then on ‘hero’, are there any weapons shown? This might not be the case but it could have possibly erased your teams somehow.