Platform, device version and operating system:
Dell PC with Windows 10 Home, using Chrome
Screenshot or image:
I didn’t screenshot it when it happened, so none
What you were expecting to happen, and what actually happened:
When I tried starting an adventure (in sanctuary) and use up the 6th portal charge I was given, and clicked the “create new group” button, it failed and it showed a button with a message that said that there was an error and the game needs to reload, I clicked it and the game reloaded but when it finished reloading I lost the portal charge without getting into an adventure.
How often does this happen? When did it begin happening?
It happened to me only once, just now. But these things should not happen at all.
Steps to make it happen again
I don’t think it’s something that always happens. But you need to make sure that when an error such as this occurs, the portal charge is not lost! If possible I’d like to get my portal charge back. Thanks.