Mana not being awarded


#1

Platform, device version and operating system
PC (Intel NUC), Windows 10.

Screenshot or image
Not available. I don’t have video software to record the event.

What you were expecting to happen, and what actually happened
After doing a match, I expected the mana count of my player to increase. Instead, it stayed the same. The player wasn’t silenced or have any other effect on him, and the mana color was unique to the player. The mana animation showed that the player received the mana and it didn’t go to any other player.

How often does this happen? When did it begin happening?
This happens very frequently. I notice it at least once every 2 or 3 games. It may be more often because I don’t always look at the player’s mana when playing.

Steps to make it happen again
I don’t know how to make it happen. It appears to happen randomly.


#2

Hey @Jorick

Sorry for taking a while to respond.

Can you please tell me which game mode you’ve noticed this in?
Also which troops are on your team and which are on the enemy team when this happened?

Did you make a 3 gem, 4 or 5 gem match? Or was it a cascade?
Were they coloured gems you were matching or were they doomskulls and the mana didn’t come from the exploded coloured Gems?