I deleted my game about a month ago to make space on my phone (I have done this before no problems) and when I redownloaded Google play did not link to my account and started me over. My account invite code is YATSO
you will need to go to the support page and put in a formal ticket, they will email you. 
should put things like what guild, what level, ect in the support ticket
I thought this was support page 
You can contact our support team here: https://gemsofwar.zendesk.com/hc/en-us/requests/new
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