Level 10,000 Guild bonus not activated

Platform, device version and operating system:
Xbox One, Pre S, GoW 6.8.0r43736

Screenshot or image:

What you were expecting to happen, and what actually happened:
The guild statues show “next bonus at level 10,000” we hit level 10,000, we were expecting the next bonus

How often does this happen? When did it begin happening?
We just hit level 10,000 this morning.

Steps to make it happen again
does not apply