[known issue] Chat fails randomly, causes shrinkage

Platform, device version and operating system:
PS5

Screenshot or image:

What you were expecting to happen, and what actually happened:
Occasionally during battles, I’ll get a pop-up alert notifying me chat has failed and become disconnected. I can’t reconnect or use auto play mode until I finish the battle and reconnect to chat outside of the battle. Since the recent bug where opening chat causes the screen to shrink (caused by your own UI updates), this also happens when the pop-up appears, or when chat disconnects (not sure which is causing the issue).

How often does this happen? When did it begin happening?
Occasionally to rarely, hard to pinpoint how often. Been happening for a while, not sure how long.

Steps to make it happen again
Unclear. Play game and wait for it to happen, I guess?