[Known Issue] Can't purchase kingdom pass levels with gems

Platform, device version and operating system:
iOS 14

What you were expecting to happen, and what actually happened:
In the kingdom pass screen, there’s an option to purchase a level for 100 gems. But every single time I’ve tried it, it says the purchase is unavailable and to check back later. This has been happening since the fery beginning. I’ve seen some people say this is limited to once a day; if so, I’ve now missed 3 days’ worth because of the bug.

I have purchased the initial royal pass, but not any of the boosts.

How often does this happen? When did it begin happening?
This has happened every time since the kingdom pass began.

Steps to make it happen again

  1. Open the kingdom pass screen.
  2. Click the icon that says I can buy a level for 100 gems.
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Ah, thanks. I’d missed that.