Also, just resharing this from Thursday. I know this issue is deeply annoying, we’ve had a heap of tickets from players needing help recovering their account from it as well.
The team are going through some player data and logs that I sent through and are trying to find the cause.
That being said, I got those logs from players around Wed/Thurs, so they have not had a lot of time with them yet, our studio isn’t open on weekends. Especially as none of us have had this issue on our iOS devices, which would have meant we could have gotten logs way faster.
When I get more information, I’ll update here again/