Platform, device version and operating system:
Xbox one x
Screenshot or image:
**What you were expecting to happen, and what actually happened: Tried to log into game.
**How often does this happen? When did it begin happening? Happens every time I log in. Began today.
Steps to make it happen again
Have a seat, take some tea and candy - you’ll have to wait a long time for the people in charge to start working.
Oh, and check out this link - there’s a census of casualties for manual examination https://gemsofwar.zendesk.com/hc/en-us
I never miss a day on Gems of War!!! 
Alas for us, what else to say 
That’s the gift of free time from the game, which we don’t choose, but which chooses us -_-
Definitely open up a ticket.
I hope they’ll be faster now that they know about the issue (even though it seems they don’t know how to fix it).
This is a disaster.
