[Known Issue] Banned for hacking bug

Platform, device version and operating system:
Xbox one x

Screenshot or image:

**What you were expecting to happen, and what actually happened: Tried to log into game.

**How often does this happen? When did it begin happening? Happens every time I log in. Began today.

Steps to make it happen again

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Have a seat, take some tea and candy - you’ll have to wait a long time for the people in charge to start working.

Oh, and check out this link - there’s a census of casualties for manual examination https://gemsofwar.zendesk.com/hc/en-us

I never miss a day on Gems of War!!! :sob::sob::sob:

Alas for us, what else to say :frowning:

That’s the gift of free time from the game, which we don’t choose, but which chooses us -_-

Definitely open up a ticket.

I hope they’ll be faster now that they know about the issue (even though it seems they don’t know how to fix it).

This is a disaster.

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