[Investigating] Underspire did not reset with weekly reset (but then crashed, and reset)

Platform, device version and operating system:

XBOX

Screenshot or image:

Nah

What you were expecting to happen, and what actually happened:

I accessed underspire from link in dark stone for the first time since last week, and it had last week’s map and progress. I clicked on a battle and I think I tried to adjust my team/weapon and the game crashed. I had two unopened blue chests I think, and I didn’t see a in game message for them, but it will have been more than 30 messages ago if I did get them, so I’m unsure if I did or not.

How often does this happen? When did it begin happening?

I know of other reset related issues (like some links on the left bar), but this is the first time for this one

Steps to make it happen again

I leave the game on all the time. I never turn it off. I think the game just wants me to soft reset along with server reset. I’m just being stubborn I guess :joy:

To be fair your really should restart the game for any major incoming element. This includes weekly reset and new troops/events.

I have seen the expired Underspire before but it always clears when I restart the game.

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I understand the tendency to leave the game on all the time, but around reset, I always restart the game instead of leaving it running. This is because some things only reset or update once you’ve closed the game and reopened it.

Underspire, for example, doesn’t always know about reset. It thinks I’ve bought torches for the day and I haven’t. This means I have to restart for Underspire to update and acknowledge reset.

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Can I add that this also happens on Switch (as of 8.3.0.1) ?

In my case I did not attempt any battles, but this lack of a proper reset may have pre-emptively revealed the locations of all boss rooms (including Diamanatina) and several Sentinels on the map, which may allow me to plan an optimized route through the map this week. It doesn’t impact that I’ll need to spend Gems for all those extra Torches, but it is quite a big “knowledge leak”.

Screenshots

Last week’s progress (up to boss 5):

  • This was taken Saturday, and does not reflect additional exploration performed Sunday.

This week’s Underspire as seen shortly after reset (out of sync):

  • Note that the overall shape matches last week’s progress, but the contents of each room are presumably synced to this week’s Underspire.
  • Due to this, some bosses/doors may occur in locations not discovered by last week’s exploration.

This week’s Underspire, after being properly synced:

  • Notice that door 1 (not shown in the previous screenshot) was found just 3 tiles east of the starting room, which was unexplored on the previous week’s map.

In this case my steps were:

  • I had left the game suspended through the Weekly Reset.
  • Upon returning to the game, I opened and closed the “Games” menu – this avoids most reset-related crashes by allowing the game to start syncing up.
  • I opened and closed the “Games” menu a second time; the game now correctly flashes the “Daily Login Rewards” screen and is fully(?) synced.
  • I accessed Underspire mode from the Games menu, and noted that much of the map layout remained revealed. The contents of each room are presumably correct, and the starting room is correct, but the connections between rooms are not (e.g. Sentinel room displayed on an otherwise non-dead-end tile).
  • I closed and restarted the game. Now the Underspire map is correct.

I’ve noticed this too, but you are correctly charged only 50 Gems for the +5 Torches offer, and this also causes the overall Torch count to properly sync up (including the +7 free daily Torches).

Well, now that I’ve concluded my exploration of Underspire this week here is a combined screenshot of my progress:

  • This screenshot combines every boss room as I found it, plus a slight overlay of last week’s screenshot (which revealed the contents of most rooms).
  • EVERY Door, Boss, Sentinel, and Merchant was, in fact, discovered in the same location as my previous screenshot.
  • I made it all the way to Door 6 – definitely my furthest progression through any Underspire map! – while spending “only” 50 Gems/day for extra Torches. That’s a grand total of 350/week, with ~84 rooms cleared (minus a few losses), compared to the mathematical minimum (to unlock Diamantina) of 78 rooms.
  • I could even see Diamantina’s room on the opposite side! But I lacked the resources to actually hunt down the sixth boss, so I spent today hunting Sentinel rooms instead.
  • I will be paying attention after the next reset and planning my route accordingly. I will additionally check for “duplicate” rooms (i.e: in adjacent tiles).

I forget, are Underspire maps generated individually per user? I imagine that is the case, but if not I will definitely continue sharing these “knowledge leaks” until whenever the devs actually get around to fixing it.

I tested it on PC last week. Not only did it work, I found how to start somewhere other than the start position. I’ve waited with posting until this week so that I could verify the steps to reproduce.

Steps to get the bugged map on PC:
Go to the underspire right before reset.
Keep the game running over reset.
Trigger the reset by fighting a battle or something (not in underspire!) (not sure this is needed)
Go back to underspire. Click on a battle, then “fight”. DO NOT START THE BATTLE. Instead go back to the map.
You now have the buggy version, showing rooms it’s not supposed to.

But wait, there’s more.

How to make it like the picture:
When you have the bugged map click on all of the merchants you can see. They will then count as explored (“rooms cleared”) and you can start there!
As you can see on the picture I’ve done a battle from one of the merchants. This is just to prove that it works; I’m not going to use this. You can still start from the start position.

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In my case, it is not practical for me to be up until the midnight reset since I work morning shifts the next day.

Last week, my attempt was complicated by the game discovering it was out of sync enough to prompt a “Restart game” message, and thus the Underspire map was reset correctly. (Still made it to door 4 though at just 350 Gems/week.)

Today, the Underspire map did reset properly despite performing steps that were (as far as I can tell) identical to two weeks ago. The only visible difference was that, after the “Daily Login Rewards” screen appeared, the “Campaign Ending” screen popped up.

The testing continues.