[investigating] No guild war rewards received

Platform, device version and operating system:

PC/Steam

Me and many other of my guildies did not receive rewards from guild war on Sunday.
We all received a message saying rewards were send to our inbox but there was nothing there.
Guild name: the scubadivers
My invite code: WWDiver

confirming that’s your daily war rewards?

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Thank you @Jeto Are you the only one working?!? :sweat_smile:

No, others are around but when you are part of an already tiny team.. when it’s the days before the holidays it becomes even smaller.

Are you also affected @Diamond ?

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@WWDiver checking your Guild Wars data, your Guild only won the final day, so you should not have receieved any mail because the final day of Guild Wars.

If you go into the Guild Wars menu, can you manually collect your Daily War rewards? (assuming you see this during the grace period)

If it’s not showing anything available to collect, can you please share a screenshot of that screen?

Additionally, if they are not collected, they will be mailed out after the grace period.

Lastly, the message you receieved was that an in Guild chat message or a pop up?