Platform, device version and operating system:
Nintendo Switch
Screenshot or image:
What you were expecting to happen, and what actually happened:
5 gems must explode, not 3
How often does this happen? When did it begin happening?
Every time, I didn’t really noticed before this week
Steps to make it happen again
Do a battle with Immortal Lucifa in your team, launch Pinnacles of light
Just checked - Yes indeed, Lucifa explodes only 3 gems, not 5!!!
Please also “fix” Lucifa’s true damage if her explosions are being looked into as well. Her minimum magic damage should at least be half of her total magic damage because 3 is just…unacceptable. Her current damage calculation is: 3 - [(magic × 1.33) +2] true damage.
I don’t know how the developers “fix” the coding for damage calculations, but to me, removing the “3” would be the easiest solution, so that Lucifia would just deal [(magic × 1.33) + 2] true damage. I have had instances where she has a low damage roll, and it’s quite frustrating because Immortals should be more powerful. And work properly.
The same question - any news / updates / fixes?
Any news? 3 weeks gone
Well obviously it only explodes 3 until you buy all the premium packages from the PVP shop. 
And the 4th week has gone - no reply, no update, no FIX!
@Jeto could you provide the current state, please?
The thread has remained marked as investigating, as the team is investigating still.
There has been no update, or fix, as there has yet to be an update on the progress of this report yet.
Thank you, at least, for your reply.
Still investigating???
How difficult is to fix it??? The issue with keys was solved immediately, one by one, with precision. And here, it takes ages!
Couple of reasons.. but mostly at the moment we are in the middle of building 8.8, with submission not too far away.
So the devs are deep in building the update, working on existing bugs that are a client fix so they can only go out in an update and then on top, working on any bugs within the update to try and prevent them going out.
Getting time to borrow someone to look at most things outside of that, is difficult at the moment.
If I can get a response on this issue, I will share it.
Thank you for your response.
I understand that. Time is crucial and the update is priority.
Nonetheless, all Immortals are heavily real money involved troops. And because of that, I want to see the product as a customer in the fully advertised condition without mistakes, flaws etc on the release. It is like to buy a promoted car with designed 5 doors, but instead of that, get with 3 doors.
Hopefully that makes sense.
Of course, and I totally understand that. There are a few issues floating around that I am waiting to hear back on.
Once again, thank you.
Hopefully, after the update, we won’t need to get back to this topic.
