[Investigating] Getting Seals for PvP after logging into game

Platform, device version, and operating system:
PC Steam, Windows 11

Screenshot or image:

I previously turned in my seals before I logged in again. This screen shows I have earned seals without playing any PvP battles

This screenshot shows I can claim seals from the menu:

What you were expecting to happen, and what happened:
I wasn’t expecting to get any seals for just logging into the game and without playing any PvP battles. I was always 2,000 seals when I experienced this issue and nothing happened when I reached max seals.

How often does this happen? When did it begin happening?
I have been noticing an issue with seals since late December 2023 but today I noticed I could claim them.

Steps to make it happen again
Just logging into the game from what I have experienced

Hello :slight_smile:

As this requires further investigation, please answer a few quick questions

  • Please provide your Invite Code
  • Have you claimed your seals this week? (If so, when?)

Yes, I just claimed my seals this week maybe 30 min ago. I have sent you my invite code in pm.


This also happens on Xbox. Every week since the update.

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Hello :slight_smile:

@IbstockMafia Could you also please provide your Invite Code?

Sent in a PM.

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I just noticed this on the PS4 as well.

Also, I’m getting points in PVP for having 4 allies remaining even if I only have 3.

I wouldn’t mind if I was getting them, but sadly I’m not :rofl:

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Hello, :slight_smile:

In your particular case @ecross I’ve checked your account and I can see that PVP battles were played before your post on this thread, and also before your seals were claimed.

Seeing as it was literally only a couple of battles, I assume that this perhaps slipped your mind.
(Don’t worry it happens to the best of us!)

Hello :slight_smile:

Would you happen to have any recorded video footage or screencaptures of this issue happening?

No, sorry. And I’ve been mainly playing explore this weekend for the gnomes so I don’t know if it’s continued. I do know if I summon it counts as four allies still, but a couple of times I was down to two allies and still getting points as if I was full.

I did play PvP battles, yes. Seals were claimed before I logged in again. The previously posted screenshot showed seals earned when I logged in and did not play any battles.

This is how this week went:

Monday:

I logged into the game a few times before playing PvP and didn’t get any seals for PvP. This is expected since I did not play. Then I started playing PvP and collected and then turned in my seals earned. Then I exited the game and logged off.

Tuesday:

Remember, I turned in my seals for Monday. Today, I got into the game and checked my seals. I haven’t played any games yet.

So, as I understand this issue… this doesn’t happen until you start playing PvP.

Just get your QA to replicate the problem… oh, wait, that’s what you’re doing.

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