This was originally a comment in reply to me having a bunch of keys. But it quickly evolved into a rant. At this point if you continue reading this thread. You simply cannot complain about me complaining. Because you are now choosing to read something that is loaded with opinion based complaints. So if you donāt like to read or hear others complain then practice some self control and move on. For those over 30, you could call this as āA letter to the editorā.
(The photo was meant to be a smart ass reply but could be taken as a brag postā¦ Iām okay with that.)
Try having all those keys but being 1 short for a year of having all the troops in the game because Chaos Orbs donāt give a frank how many LT your guild does, how active you are individually, or how wise you are about how hoarding keys. (Or more importantly since I want this went forwarded to the puppet master @505, how much money Iāve spent on the game). Power Orbs are entirely different story, every person who earned them 100% did so by Iām investing time and gems. I could never do a guild event (except the first 4 stages of Raids since the rewards are locked behind the completion of 10? Battles, supposedly they get mailed to you at the end of the week if you donāt unlock them but itās never worked like that) , get chaos orbs every 3 out of 4 weeks. Never do an individual event. And yet still craft ZuulāGoth if chaos orbs deem me lucky enough. Thatās entirely possible and entirely bull shit @Sirrian. I no longer have to receive the gutt punch on a weekly basis that orbs like wisdom and growth gave me. Doesnāt mean Iām quick to forget the year long mental beating that Iāve endured. And Iām not the only one. The guild events were supposed to make the game more fun, but chaos orbs ruined it. I 100% believe the drop rate in veteran players can be blamed on the orbs. Not the gem to win mechanics. Because minus first place. You still have 99 people who did gem to win and instead they got zilch for a 24 hour, 72 hour, or 168 hour venture. No one in this world likes being under paid or under valued. More often that not, thatās what Chaos Orbs cause. And if when employee or customer feel under valued, they wonāt be with the company for much longer.
So whatās my solution? Easyā¦I already made it a feature request. Let us use orbs to craft other orbs. Secondly, make the top 100 in any event except pvp (minus first place) a guaranteed Ascension orb. You can add a chaos orb into the mix as well if you want to keep them relevant.
Now to 505, the chainer of Sirrian, you may not know it. But āgames with serviceā like Gems of War. Puts you into the service industry. Much like owning a restaurant would. And like a restaurant, thereās multiple variables that factor into a customerās experience. Too many to list and should be fairly obvious to anyone above 18 in age. But basically, they can all be summed up into, are your customers satisfied? I donāt care what the numbers say. I donāt care what the revenue says. And I donāt care what the excuses are. Your customers ARE NOT satisfied. We donāt need additional content. We need the current content to constantly actually work bug free and without crashing. We donāt need more troops. We need useful troops or quirky ones. We donāt need new weapons. We need old weapons to repeat in availability at LEAST once a year. You can sell those weapons for straight up cashā¦ No Iām not going to spend $50 on a useless pet. But $50 for a weapon that would make my experience more SATISFACTORY on a daily basis. Hell yes Iād buy, so long as I have a guarantee it wonāt be available for free within a year.
Your leaderboard rewards need to actually be rewarding. 95% of those on a leaderboard (besides PvP) are end gamers. Growth and Wisdom Orbs are useless to end Gamers. Therefore, stay with me here, they are NOT rewarding. Itās like I mow your lawn for a reward. The reward is a chocolate cookie. But unfortunately, in this scenario, Iām allergic to chocolate cookies. Though, at least in this scenario, I can give the chocolate cookie to someone else. I canāt give my useless orb collection to those who need it.
PvP scoring system is not something I can even discuss with you. Thatās how upset I am about it. At this time I canāt even formulate the words to address the topic in a respectful way. Basically, thereās 3 levels of trophy options for everyone regardless of level or guild activity. The same should be true for the ability the earn PvP points, 3 levels of different point options that are the same for everyone regardless of level or guild activity.
And finally, bug reportsā¦ players should be compensated with gems any time they report an unknown bug. This wonāt hurt your bottom line. This will increase it due to that magic wordā¦ satisfaction.
I beg of you. Please donāt confuse the influx in revenue with validation that all the changes the past 20 months are home runs. You could making a lot more long term income if you did a better job of listening to your customer base. (not just me) The current model is unsustainable. Youāre currently treating GoW like a short stock. Get what you can out of it without any actual 5 year plan. If Iām wrong, be sure to tell me that 5 years from now if you donāt make drastic changes to the game. Thereās absolutely no reason that Gems of War canāt be like World of Warcraft as a long term game with service. Unless of course, 505 is an inferior company to Blizzard who once upon a time was a small company as well.
And for the devs (the true ending of this rant as if you unlocked the true ending of a game by getting it this far.) If Infinity Plus 2 is making a profit. If Sirrian has paid enough blood back to you. Then please allow them to hire more staff because though not a single one ever complains about it. My spidey senses indicate that they are short staffed. They need 4 more spots, we can settle for 2, even just 1 would be a huge load off of everyone else. Please.
I donāt have a Masterās Degree in Business Finances. I am not a coder. And I donāt have any more access to whatās going on behind the scenes than any normal player. In fact I had some credentials taken away from me for āreasonsā that have clearly hurt the game more than helped. That may sound cocky or arrogant, but let a dev who knows how much I do behind the scenes, tell me Iām wrong. 
My point is, every single thing is opinion based and I can be completely wrong. Despite of how my words can be readā¦ I mean no offense or attitude. My writing is so (hopefully) you read this short-ish novel and not fall asleep half way through. I am an investor in this game though. More important than moneyā¦ My time. I canāt continue to enjoy this game for years without enough money is made to keep the servers on and game getting fresh content. The amount of players coming in isnāt keeping pace with the ones exiting. That will have to hurt revenue down the road. I am saying something now, before itās too late. I see the iceberg even though your captain canāt. Humor me by swerving a little the left and giving that a try. Or keep doing what youāre doingā¦ But only one of us can be right in 5 years. Google is going to drive a lot of publishers out of business. Donāt be one of them. Focus on satisfaction to retain players loyalty before you eventually have no choice but to add a monthly service charge to stay in business. Thank you for your time.
ā¦I guess thatās What get for being clever. Is the word Frank still okay to say?
