What you were expecting to happen, and what actually happened?
just happend
What are the steps to make it happen again?
dont know,pc win7 64 account aaaa-o2rc
Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!
Account issues will require a ticket to support: https://gemsofwar.zendesk.com/hc/en-us However this is an issue that has come up before for some people and support is able to help.
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thanks,but i cant sign up an account on that web,change email is not help,dont know why,so what can i do?
You shouldn’t need to sign up for an account. Just hit Submit a Request link and you should be given a form to fill out.
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done with filling form,after submiting：Users from your domain are not allowed to submit requests. If you have an account, please sign in.
Huh… maybe it doesn’t like your email address? Are you using a gmail one? or something else?
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Request received,yeah!
thanks for your help.
1.dont use qq mail
2.you must click"im not a robot",if you can see,use vpn,because we come from a country “that is not on the earth”!
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