I remember when Mugen Souls Z came out on the PS3, way back in the day. And there was a freeze bug buried in the code that popped up under a particular, semi-common circumstance. But here’s the catch: it never showed up until after release because development and testing were done on a “developer’s kit” console that turns out to have some different parameters from the console that gets purchased by you and I and everybody else in the world.
I can’t speak for the PC side of things because there are umpteen million different ways to build one of those rigs and trick it out for darned near everything. But it wouldn’t surprise me if the Playstation/XBox side of things fell under similar circumstances, that it’s something the developers cannot re-produce internally because their consoles have different specs from ours.
The soft crash annoys the heck of out me and it’s something I’d like to see fixed as well. But I’m just saying here that it’s possible it’s something they can’t easily find and fix on their end. Because there may not be a way to isolate the piece of the code that’s creating the problem (on consoles) if it isn’t something they can re-create internally.
Going back to the Mugen Souls Z story, the developer (Nippon Ichi) eventually found and fixed what was going wrong. It just took a long time for them to figure it out and get it done, because some of the tools one should normally use to address the situation couldn’t provide any meaningful results or information.
And I suppose it’s possible that the same might exist here. At least for the console end of things, which is what I concern myself with the most because I play this title on a PS4.