I paid for the $9.99 version - Demon Hunter - on Steam once I realized one of my most favorite of games was available. Having played now for a few weeks, I knew how nice it is to have a little “hand up” so to speak, so bought Demon Hunter.
Then, when I started the game on Steam, I found I could link to my account from my Amazon version! Sweet!!! So I linked up…only to discover that I had lost all the Demon Hunter items in the package. I sent a message to tech/sales (don’t remember which) support explaining what happened, got a return response extremely quick asking for certain info, which I supplied (all was done last night/early morning here).
I was just able to get on today and BAM! There’s Desdaemona and all the other things I was supposed to get and, since we are linked, every device has it as well as a gem contribution for my troubles! So now, no matter what device I can play on, it’s there.
So I just wanted to say thank you for treating your players with respect and in an extremely timely manner. I look forward to playing for a while into the future!