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**Platform, device version and operating
Galaxy Note 8
Screenshot or image
What you were expecting to happen, and what actually happened
I opened the news feed trying to redeem my pts and the news letter froze
How often does this happen? When did it begin happening?
it’s been happening since the update
Steps to make it happen again
Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!
I tap the news tab and it freezes