I have a screen shot of a username that needs to be removed. My kid can see my computer screen when I play and don’t think I should have to play this game in a vault or cave to prevent that from happening.
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Open a ticket by clicking support. That’s the most effective way.
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you can send messages on the forums too 
if you know the name of the person you want to send it to. @Saltypatra or @cyrup i think would be the best bet.
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Hi Crimson!
Thanks for reaching out. I’ve had a quick look in Zendesk and can’t see your ticket. Feel free to quote the number to me if you have one, or PM me a Screenshot with your issue!