Help with new tablet/game App

need help, just purchased a new Kindle HD Gen-9 Fire tablet and the Gems of War game is not in the App Store and states it’s unavailable in the main store. Amazon support was no help and said to contact game support which keeps sending me to an article/download link that won’t open (unable to open file). the game has always worked fine on all are other Fire tablets…can anyone help? game support is just not helping us. might just be something we’re doing wrong. thanks…

Hey astro, I’m not sure if you replied to us at support to let us know that the link didn’t work but we actually have another link you can try if the one in the article didn’t work:

If that one doesn’t work either, please do let us know in your support ticket so we can help you further.

frustrated…still will not work…states, unable to open file after I download it. help!

please help.