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Help I can't login in my acount

So I got an error message saying I needed to reinstall the game because some files were corrupt.I did that but now I can’t login to my acount.What really worries me is that I accidentally made an acount using the same name, does that mean my first acount was deleted??I was playing almost everyday for the last 4-5 months so I really want my acount not to be lost…not to mention that I only have intil sunday to earn enough glory to buy nine arcane lava traitstones…

Anyway, I contacted support but I don’t know what else to do…any advise??

Support will be the best people to help you with that. @Nimhain might be able to do something? But I’m guessing it will mostly have to be done through support.

Support is best for this.