They’ve said the opposite, in fact.
“Please be aware that Guild Wars, and the bracket system, is working as intended at this time. I am sorry that this isn’t the answer you wanted, and apologise for any hurt caused.” From a Locked thread…Ignored support request from december 19th - #12 by Saltypatra
Yup, working as intended. Like how when my guild was paired with two other bracket winners in b88, we didn’t fight the one that ended up finishing third. And when we and the third place guild advanced to b84, we again didn’t fight them. And now that we both advanced to b7, along with a third bracket winner (b9, b10, and b11, a tournament of champions? Nope, we didn’t vs the b9 winner), the battle was anti-climatic.
As far as rants go, I’ve seen worse. I doubt you’ll get a ban, but that’s not my call. I doubt you’ll even get a response, other than “working as intended”. We deserve better competition. Bring on the Sparkle Ponies.