[reported] Results not showing and no rewards collectible

On PC/ mobile the results from yesterday are not showing:

After winning the day, the Rewards are not collectible for many player of our Guild

10 Likes

Same here.
No win screen from yesterday when starting
No results from yesterday
Rewards are not collectible

7 Likes

Same no splash screen and empty guild score in daily war results. Has the individual scores.

Rewards issue too.

3 Likes

Same here. Na rasslabone won yesterday’s GW vs the Throne of Odin.
At least 10 people from our guild have already reported that they cannot claim the rewards.

I do hope that my goldmarks will be delivered by mail tomorrow.

5 Likes

Thank you both, Xolid et chesirecat, for making it more precise. My english is soooo poor.:face_blowing_a_kiss:

2 Likes

Does nothing when I hit the collect all button.


How did the community know guild wars would be bugged prior to release but your QA team didn’t?

2 Likes

Seriously disappointing, and very worrying that it doesn’t affect all guilds only some, are you losing data? I thought we we’re making positive progress after the quick response (and fix) from the devs with the ELO maths issue, but it feels like 1 step forward 2 steps back

5 Likes

You can collect rewards on the Switch! :sweat_smile:

2 Likes

2 guilds both on PC/Mobile

Guild 1 did get result popup and can see war results

image

Guild 2 did NOT get result popup and CAN’T see war results

image

Both sets of data pulled this morning within minutes of each other after reset

As you can see the guild without result is referencing the OLD event ID

8 Likes

My guild also cannot see results or collect the war rewards.

1 Like

Several people in my guild (PC/Mobile) cannot collect rewards.

1 Like

Starting new again could be fun - will think about it:))

1 Like

Rewards are uncollectable both for my main account guild (Dominant) on Steam and mobile (at least, so far nobody has come forward as said they could claim the rewards when I asked around) and my casual account guild (Schlocks)…

Disappointing but unsurprising.

I suppose we don’t have to send in individual tickets? The issue seems quite global - they will have to analyze logs and send out missing rewards manually…again.

4 Likes

Hello,

Same things for our guild “KSAHAFOUT!” : a lot of member can’t collect the daily war rewards (perhaps all ?). We can collect the rewards after individual wins.

It append on PC/Steam, Mobile/Android and Mobile/Ios.

I hope you will have the time to correct the bud.

1 Like

Yep same issue here. Hate the thought of leaving gold marks on the table unable to collect

2 Likes

Do that, maybe there will be a place in my guild again by then…:wink:

1 Like

Same issue in the Dominant family of guilds. :frowning:

2 Likes

I didn’t comment earlier, because I didn’t have much to add and was hoping that this would be fixed by the end of the day. No luck. I feel profoundly insulted. I’m used to it by now, of course, but still. And I was actually kinda looking forward to this guild wars, hoping that the matchmaking would be a bit better than the last 3 times. Some progress there, but it’s still in a sorry state.

7 Likes

Our Guild got the pop-up, but it said we’d fought against and beaten ourselves.

Come on, guys. This is important to us.

5 Likes

This is outrageous. No rewards for the first day of GW were sent to email. The rewards for the Second day cannot be received again.

Our players are frustrated/furious.

Also, every GW we face major bugs that ruin the whole event. And, of course, this happens at the weekend when the devs aren’t available.

9 Likes