Platform, device version and operating system
Steam (windows 10) and Android (Huawei P10)
What you were expecting to happen, and what actually happened
Yesterday I’ve used the Steam client on my linked account to set up my defense teams for the guild wars. I’ve used my last team slots for that (so team 25 up to team 30). Named them accordingly and ensured they are unique. I’ve set these as the active teams for the gw defenses. I then proceed to play some more games afterwards closing the game after few treasure hunts.
Today, after the reset, I’ve checked the guild wars and the defenses were all gone leaving me with the default, empty team (a weapon with the hero in the first slot).
How often does this happen? When did it begin happening?
Never happened to me to lose my teams. Not sure if other people are experiencing this today.
Steps to make it happen again
I don’t know how to reproduce it. If you keep account logs or history or such things you can find it if you check it on my account MEMLEAKSS_XM91. You should see the teams being saved yesterday and the team being emptied sometime between yesterday and today.
I am fairly certain these were saved in the server since I did played other games afterwards and even more, after I set about 3 teams I got a power cut which made my computer shutdown. Once I opened the game again the 3 teams were indeed properly saved and I could continue setting the others. I checked them again before leaving the game for good. Something happened and the server decided to reset them. This means that I lost the Day 1 bonus and defense which could be quite a hefty amount of score.