Guild Task Gold Zero

[Soulstice]

My gold dump into Guild tasks did not show up under my amount in Guild tab. Says zero. Did it after reset. Even finished a task that showed up in mail.

Note: If you are absolutely uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template. Do not abuse this offer to message developers if you are otherwise comfortable posting your thread publicly. (Please remove this paragraph when submitting your report)

Please check the known issues list before posting a bug.

Platform, device version and operating system
e.g. Android, Samsung Galaxy S8, Nougat

Screenshot or image
If you are on a console simply take a photo using another device. A video is preferred. Try uploading to YouTube Privately.

What you were expecting to happen, and what actually happened
This is simply what you were trying to do and what happened instead. Example:
‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’

How often does this happen? When did it begin happening?
Was this a once-off bug or has it been a consistent issue? Does it only happen after doinga particular game mode?

Steps to make it happen again
Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!
Example: I lose once in the Arena.
I then exit to the world map.
I then tap on Broken Spire on the map and then tap Arena.
Broken Spire’s quest loads instead of the Arena

[mitamata]

From another thread: Contributed Gold to Guild is not displayed correctly - #3 by Strat

@Kafka

Thanks for reporting this issue.

This is often caused by the game client not refreshing after the daily reset has happened. For example, if you were in the guild menu just before reset and then contributed after the reset happened, your client wouldn’t refresh so your contribution will be made to the previous week.

I usually close and re-open the game just after reset to ensure everything will go smoothly.

If you didn’t already write a support ticket about this, you can write a support ticket or PM me your invite code here and I can correct your weekly gold contribution to your Guild if you like.

[Soulstice]

How do you send a ticket. I’ll look for that answer.

Thank you,

Soulstice

[Soulstice]

Ok thank you for that

[mitamata]

Just to be clear, I’m just sharing what one of the devs said in another thread. I’m not a dev myself. I’m not the one to talk to.

I would suggest sending in a support ticket for this. Or try sending the private message as mentioned in the post, but I’m not sure if Kafka’s offer still stands. They posted that to someone else. So, I would send a support ticket instead.

[Soulstice]

New to all this, thanks