Game won't show or allow purchase of guild chests

When scrolling between chest option it freezes on Gem Chest or VIP chest when trying to scroll to Guild Chest on XBOX one. Will slow me to purchase a guild chest with my seals but then game just crashes out without reward but does deduct seals.

Help anyone

I believe a ticket to support should hopefully help with the missing seals. As for the bug I’m not sure, other than submitting a bug report to support as well.

You can report issues here: Console is also supported by 505Games, and you can submit a ticket to them here:

When CLAIMING seals under the Guild Seals menu, on the Xbox it’s been freezing lately, requiring a quit and restart.

After 2.2 was introduced I noticed the Claim function was getting slower and slower, but this week it’s become particularly laggy.