Game is unplayable

[WWDiver]

This is what you can do in case of not receiving gems or other valuables.
This is the answer received when reporting another issue.

Destroyed enemy's remain

Hey, unfortunately this is a known issue which we’re currently investigating. For more information (and a list of info that we’d find helpful in helping to pinpoint the issue), please see this article: https://gemsofwar.zendesk.com/hc/en-us/articles/360000305315-Enemy-troops-do-not-die-and-the-game-is-frozen If you’re missing rewards due to this issue, please contact support so we can help you.