Sadly, I have no idea. I’m not a member of the dev team. I just know that they changed servers recently and have been having a bit of an issue getting everything to work just right. That’s the extent of my knowledge. I think there is a thread stickied about it. I’ll go look and see if I can find it, then edit this response to include a link.
Edit:
You seem to be on console, so I would suggest checking out this thread maybe?
Console Server Migration - #3 by Sirrian Hope it helps!