Full error message is:
“Error 16: An asset has failed to download. Please ensure your network connection is stable and try again.”
I’m having this problem at the moment trying to launch Gems of War via Steam. It works fine on
my Android phone so is obviously not a global issue.
This appears to be downloading a new 0.24MB or 0.31MB asset (it briefly shows 0.31 most of the time but occasionally 0.24!). It worked fine at 08:00 UK time, it has not worked since maybe 09:15 UK time. It has been working fine daily on this PC for probably a year+.
I have tried:
Steam: Verify Integrity of Game Files
Steam: Settings / Downloads / Clear Download Cache
Steam: Uninstall Game
Network: Via stable business VPN to another site, does not work
Network: Via stable business 1Gbit/s link, does not work
PC: OS is Windows 10 64 Bit. Installed on C: drive. Has 460GB free space.
I use these networks all day every day. The VPN stays up for weeks on end. No glitches, nothing else fails to download. Super fast, on a 1Gbit link with hardly any other site traffic at the moment.
Steam: Moved ALL files from GoW folder to elsewhere, validated, told “1553 files failed to validate and will be reacquired”. All files reacquired, validated again, look fine. Still same issue.
I can see over time this has happened periodically to people with no real clear answer to what causes this.
I am a tech professional and am willing to run a WireShark network capture etc. if anyone at the support side would like to pick this up.
Any other ideas greatly appreciated.