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Double turn not working on purple gem match

What you were expecting to happen, and what actually happened?
I’m currently doing GW and I’ve made (twice in two battles) a 4-match with purple gem. I expected to get another turn.

What are the steps to make it happen again?
Make another 4-match with purple gems, I suppose.

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!
No, I’m sorry…

Do you remember your opponents’ teams?

I felt like something was weird this morning. I swear I had a 5-cascade turn that resulted in me collecting 4 mana.

One was all dwarves, the other the usual Justice League. I wasn’t Freezed, though.