Delve Level 40 All-around Eye

Support
1

Whilst waiting for the loading screen to close going in to level 40 of The Delve a troop card came up. Went in to the fight and the troop card didn’t disappear off the screen. This meant I had to retreat from the fight and I lost my Delve token. I have missed out on at least 4 treasure and chests and lots of rewards. Sent an email to support but they just sent me here!

I didn’t think to take a picture :disappointed:

2

Hi @MadKaty88 :slight_smile: The email would have explained why your ticket was closed.

  • What do you mean by the troop card didn’t disappear? - As in the Troop from the loading screen, or one from the team select?
  • Which Troop?
  • Was this at the start of the battle or during the match?
3

It was the troop from the loading screen, it was shards and it was in the match, right in the middle of my board so I couldn’t see about 8 gems in the middle.

Kathryn Sanderson

4

Oh and the ticket was closed because apparently it’s a big so not supports problem?

Kathryn Sanderson

5

Bug not big sorry

Kathryn Sanderson