Daily Loyalty Bonus randomly lost


#1

What you were expecting to happen, and what actually happened?
Logged in after the day switch (3pm local time), but instead of giving me the 7 days bonus as it always does, it treated as if I broke the streak. I log in every few hours every single day, so apparently it somehow didn’t register any of my logins in the past 24+ hours?

What are the steps to make it happen again?
Start Gems of War.

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!


#2

Have you raised a ticket for this? If not, best thing to do, devs are good at fixing it…


#3

Haven’t raised a ticket, but with today’s 3pm switch the 7 days bonus has been restored :+1: