[Contact Support] 我的传奇任务出现严重错误

Platform, device version and operating system:
安卓和IOS
Screenshot or image:


What you were expecting to happen, and what actually happened:
我无法参加传奇任务的战斗,图像是错误的,点击无任何反应,换过多台设备和系统IOS和安卓,都存在同样的问题,我的朋友登录我的账号也存在这样的问题。语言切换问题依然存在。

How often does this happen? When did it begin happening?
在春节任务结束,传奇任务开始后的第一阶段一直存在这个问题

Steps to make it happen again
传奇任务第二阶段依然存在这种问题。

Hello :slight_smile:

@Zhang
For privacy reasons, please submit a formal Support Ticket with this screencapture and exact same details and we can help you in further depth.

出于隐私原因,请提交包含此屏幕截图和完全相同详细信息的正式支持票,我们可以为您提供更深入的帮助。(Google Translate)

Hello :slight_smile:

@Zhang
I want to give you a brief update that there is a fix being rolled out for this current known issue.

Please let us know if you are still running into this problem!

一直存在此问题,重新安装后依然无法使用


你好,谢谢昨天帮我解决问题,第二第三个任务可以完成,但第一个任务还是无法完成