[Contact Support] Underspire still hasn't reset

Bug Reports
1

Platform, device version and operating system:
Xbox One

What you were expecting to happen, and what actually happened:
With weekly reset, Underspire should have a new map and new requirements for the kingdom of the week. Instead, it doesn’t.

How often does this happen? When did it begin happening?
Pretty frequently. Began happening when this game mode was introduced.

Steps to make it happen again
Play the game.

2

Hello :slight_smile:

As this issue requires further investigation:

  • Please provide your invite code for further investigation.
  • Please also provide any screencaptures or recorded screen footage of your Underspire Map!
3

IMG_1037
IMG_10371920×1440 159 KB

Invite Code: GOHANMAN_FXBM

4

Hello :slight_smile:

Please contact Support via Ticket for this issue, for your own personal security as this issue may involve further escalation.

In the Support Ticket, please include:

  • Invite Code
  • Details of the issue
  • Any recorded footage/screencaptures that you have.