Platform, device version and operating system:
Xbox Series S/X
What you were expecting to happen, and what actually happened:
I purchased Underspire Lantern booster and legends reborn tier 1 and did not receive either of them.
How often does this happen? When did it begin happening?
It happens every time these types of purchases are made. It started approximately 8 months ago.
Steps to make it happen again:
Open Underspire, navigate to purchase menu, select lantern booster, pay $1.99 plus tax. Transaction successful but do not receive items