Platform, device version, and operating system:
Steam, ASUS VivoBook with Windows 11 Home
Screenshot or image:
What you were expecting to happen, and what actually happened:
I’m a returning player. The game tells me that I have the World Quest “Learn about the Arena from Luther” available, but when I try to do the quest, the game becomes unresponsive after I click on the Fight button. After I click on Fight, it shows a splash screen with a unit commenting on fighting me, and then it presents me with the screen with Luther and Fight button again. I can’t continue, the fight doesn’t load, none of the buttons work and I can’t exit this screen. I have to kill the app via Windows Task Manager.
How often does this happen? When did it begin happening?
It happened every time I tried to do it, but I do have access to the Arena. If I recall correctly, I could access the Arena before getting the Arena World Quest. It also happens on Android and iOS, I tried to do the quest on both my phones (UMIDIGI A11 Android 11.0, Apple iPhone 7 Plus iOS 15.3.1) but it doesn’t work there either.
Steps to make it happen again
It doesn’t matter what I do before. It has happened every time no matter if I tried first thing after entering the game or after doing any other thing first.